Try this Conflict Tool

It’s easy to get derailed when in conflict. Here are three areas to focus on during your next difficult conversation.

1) Concern

• what is the goal of this conversation?
• what is that we’re trying to address?

2) Context

• how are we gonna have this conversation?
• where are we gonna have this conversation?
• how long is it gonna take?
• why is it important for us to address this concern together?

3) Content

• what do we need to think about before the meeting?
• what do we need to share in the meeting?
• most importantly what is this meeting not about?
• what content is relevant?

Iterate.